Privacy Policy

At Domsignal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you use our website and services. By accessing or using our services, you agree to the terms described in this policy.

1. Personal Information

Personal information refers to any data that can be used to identify you personally. This may include, but is not limited to:

Identifying Information: Your name, email address, phone number, postal address, and other contact details.
Device Information: Details about the device you use to access our website, such as your device type, operating system, unique device identifiers, browser type, and settings.
Payment Information: Credit card details, billing addresses, and other information necessary to process transactions.
Usage Data: Information about how you interact with our website, such as the pages you visit, the features you use, and your browsing behavior.

We collect personal information in two ways:

Voluntary Information: Information you voluntarily provide when you subscribe to our services, fill out forms, participate in surveys, or contact us for support.
Automatically Collected Information: Data that is automatically collected through your device when you use our website or services, including log data, device information, and browsing patterns.

2. Information We Collect

The types of information we collect include:

Log Data: Standard data that your browser automatically sends whenever you visit our website, such as your IP address, browser type, pages visited, time spent on those pages, and any errors encountered.
Device Data: Information related to the device you use to access our services, including your device type, operating system, unique identifiers, settings, and location data if enabled.
Personal Information: Information that you provide to us directly, such as your name, email address, phone number, and physical address when you engage with our services or communicate with us.
Transaction Data: Records of your interactions with our platform, including purchases, downloads, files accessed, and analytics related to your usage.

3. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

Providing and Personalizing Services: To deliver the services you request, tailor your experience, and ensure our offerings meet your needs.
Communication: To contact you with important information regarding your account, respond to inquiries, and provide customer support.
Marketing and Advertising: To send you promotional content, offers, and updates about our services, which may be based on your preferences and usage patterns.
Internal Record Keeping: To maintain accurate records of our transactions with you, manage your account, and facilitate our administrative processes.
Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights and the rights of others.
Security and Fraud Prevention: To monitor and ensure the security of our website and services, protect against fraud, and prevent unauthorized access.
Technical Assessment and Improvement: To analyze usage data, identify trends, and enhance the functionality and performance of our website and services.

4. Data Security

We take the security of your personal information seriously and implement commercially acceptable means to protect it. These measures include:

Encryption and Security Protocols: We use industry-standard encryption technologies to secure your data during transmission and storage.
Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.
Regular Audits and Assessments: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. We also encourage you to take responsibility for protecting your passwords and access to your devices.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This means:

Service Duration: We will keep your information for as long as you have an active account with us or as long as necessary to provide you with our services.
Legal Obligations: We may retain certain data for longer periods if required by law, for example, for tax, accounting, or legal purposes.
Archiving and Research: In some cases, we may retain anonymized data for research, analytical, or archiving purposes.

Once the data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access or use.

6. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us so we can take appropriate action.

7. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Affiliated Companies: We may share your data with our affiliated companies and subsidiaries for the purposes described in this Privacy Policy.
Third-Party Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as IT support, payment processing, marketing services, and data analysis. These service providers have access to your information only to perform these tasks on our behalf and are obligated to protect your data.
Employees, Contractors, and Business Partners: We may share your data with our employees, contractors, and business partners who need it to perform their duties or provide you with services.
Legal and Regulatory Authorities: We may disclose your information to legal or regulatory authorities if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

8. Your Rights

You have certain rights regarding your personal information, including:

Consent: You have the right to choose whether or not to provide personal information. However, please note that withholding certain information may limit your ability to use some features of our services.
Objection to Processing: You may object to the processing of your personal information when it is based on our legitimate interests. If you object, we will cease processing your data unless we have compelling legitimate grounds to continue.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to have it transferred to another data controller where technically feasible.
Non-Discrimination: We will not discriminate against you for exercising any of your rights under applicable data protection laws.

9. GDPR Considerations

If you are a user located in the European Economic Area (EEA), please be aware that while we strive to respect your privacy and handle your data responsibly, our processing of personal data may not fully comply with the General Data Protection Regulation (GDPR).

As a data processor, we may process your personal information for various purposes, which could include:

Consent: If you have provided explicit consent for specific purposes, we may process your data accordingly.
Contract Performance: Your data may be processed as necessary to fulfill the obligations of any contract you enter into with us.
Legitimate Interests: We may process your data based on our legitimate business interests, provided that such interests are not overridden by your fundamental rights and freedoms.
Legal Compliance: In some cases, we may need to process your data to comply with legal obligations.

Please note that we may transfer your personal information outside the EEA to jurisdictions that may not provide the same level of data protection as the GDPR mandates. While we endeavor to implement safeguards such as standard contractual clauses or equivalent mechanisms to protect your data during such transfers, we cannot guarantee full compliance with GDPR requirements.

If you are not satisfied with this policy or our handling of your data, you may choose to stop using our services. Your continued use of our services indicates your acceptance of this policy.

10. Cookie Policy

Our website uses cookies to enhance your browsing experience, provide personalized content, and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

Types of Cookies We Use:
- Essential Cookies: These are necessary for the operation of our website and enable you to use its features.
- Performance and Analytics Cookies: These cookies help us understand how visitors use our website by collecting information about page visits, time spent on pages, and any errors encountered. This data is used to improve the website's performance and user experience.
- Advertising Cookies: We partner with third-party advertisers who may place cookies on your device to deliver targeted ads based on your browsing behavior. These cookies help us display relevant advertisements and measure their effectiveness.

By using our website, you consent to our use of cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Your continued use of our services after any changes have been made constitutes your acceptance of the updated policy.